AI LEAD RECOVERY + RESPONSE BUILT FOR PLUMBING COMPANIES
When a call goes unanswered or a customer texts your business, Apex responds by SMS, qualifies the job, identifies potential emergencies, and helps move the customer toward a booked appointment.
MISSED CALL RECOVERED · 9:42 AM
Customer: “Water is pooling under our kitchen sink.”
Apex AI: “I can help with that. Is the water actively running or contained?”
Emergency review complete
BOOKING NEXT
THE COST OF SLOW RESPONSE
Your next customer won’t always wait for a callback.
When your team misses a call or can’t respond to a new inquiry right away, that customer may already be contacting the next plumber. Apex follows up by SMS and keeps the conversation moving while your team stays focused on the job.
WITHOUT APEX
“We’ll call you back as soon as we can.”
Meanwhile, the customer may already be contacting the next plumber.
HOW APEX WORKS
01
Respond
When a call goes unanswered or a customer texts your business, Apex follows up by SMS and starts the conversation automatically.
02
Qualify
Apex gathers the customer’s service need, problem, location, and scheduling details while identifying potential emergencies.
03
Book
When the customer is ready, Apex checks availability, offers an appointment time, and helps move the lead toward a confirmed booking.
OPERATIONAL COVERAGE
Missed-call recovery + SMS response
Follow up by SMS after an unanswered call and respond to customers who text the business directly, keeping new lead conversations moving.
AI lead qualification
Collect the customer’s service need, problem, address and scheduling details automatically.
Emergency detection
Identify potential plumbing emergencies and alert your team when a lead needs urgent attention.
Booking & Rescheduling
Check calendar availability, offer appointment times, confirm bookings and handle rescheduling requests.
Owner alerts
Notify your team when emergencies or situations requiring human attention arise.
Lead tracking
Keep customer details, conversation status and booking information organized for follow-up.
One conversation. A clearer path to booking.
Missed Call / Text
SMS Response
Qualified
Availability Checked
Appointment
Recover & collect job details
Identify emergencies
Check availability
Move toward booking
FOUNDING PARTNER PROGRAM
We’re opening a limited number of Founding Partner spots for plumbing companies that want faster lead response, AI-powered qualification, and automated appointment booking.
Founding Partner — $750 setup + $500/month
Includes up to 250 qualified lead conversations per month, one business location, one SMS number, and one scheduling calendar integration.
Become a Founding Partner
What does Apex Plumbing AI handle?
Apex responds to incoming leads by SMS, gathers job details, identifies potential emergencies, helps customers schedule or reschedule appointments, and keeps lead information organized for your team.
Does Apex replace my office staff?
No. Apex is designed to support your team by handling the initial lead response and routine qualification while escalating situations that need human attention.
Can Apex work with my existing calendar?
Yes. Apex can be configured to work with a compatible scheduling calendar so it can check availability and help customers book available appointment times.
What happens when a customer has an emergency?
Apex can identify potential emergency situations based on the customer’s messages and alert your team so an appropriate person can follow up.
Can customers reschedule appointments?
Yes. Apex can handle rescheduling requests, check availability, offer another time, and update the appointment after the customer confirms.
What is included in the Founding Partner plan?
The Founding Partner plan is $750 to set up and $500 per month. It includes up to 250 qualified lead conversations per month, one business location, one SMS number, and one scheduling calendar integration.
See how Apex Plumbing AI can help your business respond faster, qualify incoming leads, and move more customers toward an appointment.
Become a Founding Partner
Founding Partner spots are currently limited.
Interested in becoming a Founding Partner?
Tell us a little about your plumbing business and we’ll get in touch to discuss whether Apex is a good fit.